The system that collects offline data from museums, infopoints and/or offices, simpligyin and optmising the work of operators.
Deskdata is an innovative tool designed for tourism operators, local stakeholders, and staff working at Info Points, Museums, and Offices. It is an intuitive platform that:
A reliable way to obtain trustworthy statistical data about the destination’s audience, useful for developing targeted marketing actions, while also improving the effectiveness and ease of employees’ work.
Request infoDuring peak tourist periods, Deskdata simplifies and speeds up visitor data entry, replacing outdated and unreliable Excel spreadsheets.
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A practical yet highly functional web app designed to make the work of tourism operators more efficient. With a few quick actions, Deskdata lets you log the content of conversations that take place at tourist information offices between staff and visitors, directly from a PC or smartphone.
Thanks to this tool, you’ll always have valuable statistics at hand: spoken language, visitor type (families, couples, groups…), requested topics (brochures, maps, wellness, accommodation, restaurants, complaints…), number and source of requests (in person, email, social, phone), weather, length of stay, and much more. All with instant, real-time reporting and printing.
Deskdata can be used across multiple local infopoints, enabling precise analysis for each individual office. The tool is fully configurable: you choose what to monitor and which data to collect, based on your real needs.
The interface also includes a simplified section with the website’s content, making it easy to retrieve the information needed for desk data entry, especially useful for seasonal staff
Kumbe Deskdata allows you to collect and analyse strategic data, including:
We embrace digital to reduce environmental impact and avoid wasting paper and promotional materials.
Our tools make it easier to collaborate and share information, strengthening the destination’s shared identity.
Our digital solutions are quick and easy for guests to use, while for operators updating and managing information is intuitive and automated.
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