Digitize your destination

Forget manually updating dozens of channels. K•tips automatically pulls data from your DMS, website, or other external sources, centralising content and data in a single database.
 
 What does this mean for you?
 
 Less work: update the information just once
 
 Greater efficiency: eliminate duplication of work and save valuable time
 
 Guaranteed consistency: your content will always be up to date and consistent across all channels
 
 More control: manage all information from a single platform

K•tips: a solid foundation, tailored for you
 
K•tips provides a standard application packed with useful information for guests. But that’s not all! Each operator can add their own content and customise the platform to fit their specific needs.
 
What does this mean?
 
Freedom of choice: you decide which information to include and how to present it
Tailored content: offer your guests specific, relevant information for their destination
A unique experience: differentiate your service and make it memorable for your customers
 
 With K•tips you can:

•  Add text and images
• Share events and promotions
• Publish news and real-time updates"

K•tips is a standardised product, meaning it comes with a set of core features ready to use. But that’s not all: K•tips is also highly customisable, so you can add your own content and adapt it to your specific needs.
 
 In addition, K•tips can be integrated with other local systems via APIs or iframes. This means you can connect K•tips to other platforms, such as your booking system or CRM, for even more efficient business management, as well as transport and parking management.

"With K•tips, communicating urgent updates across the entire area becomes easy. The “Notifications” section allows you to:
 

• Send immediate messages to all users
• Quickly share information about unexpected events, weather alerts, road closures, or any other emergency situation
• Ensure everyone concerned is informed in real time, avoiding delays or disruptions

 Simple and independent:
 
 Manage notifications easily and intuitively directly from the K•tips platform
 Customise the message to make it clear, concise, and informative
 
 Learn more:
 
 Visit the “Notifications” section in K•tips"

Not sure what to do today? K•tips helps you discover the best activities and events in your area, directly on your mobile phone, tablet, or computer in the section “What to do today”.
 
 All operators can print off the PDF of the section and share it with anyone who may be interested.
 
 An automated tool that enables the destination to communicate with its stakeholders."

In addition to providing the K•tips software platform, Kumbe has partnered with reliable vendors to offer comprehensive, customised hardware solutions.
 
 What does this mean for you?
 
 Tailor-made solutions: our partners will help you choose the device that best fits your needs, based on your budget and the environment where it will be used
 
 Complete after-sales support: if any issues arise with the device, you can rely on our partners’ qualified assistance
 
 Our hardware partners offer:
 
 A wide range of devices: totems in different sizes and styles, indoor and outdoor TVs, touchscreen monitors, and much more
 
 High-quality devices: reliable, robust, and designed for intensive use
 
 Installation and configuration services: our partners can help you install and configure the device correctly
 
 Warranty and after-sales service: our partners provide a warranty and fast, efficient after-sales support
 
 Some examples of devices compatible with K•tips:
 
 Totems: indoor and outdoor information totems, interactive touchscreen totems, high-resolution display totems
 
 TVs: indoor and outdoor TVs, large-format TVs, Smart TVs
 
 Touchscreen monitors: interactive displays for info points, conference rooms, museum displays
 
 Together with Kumbe, your tourism communication will always stay ahead of the curve!"

K•tips was designed to be simple and intuitive, so anyone can use it easily, regardless of their level of familiarity with technology.
 
We need to move past the idea that older people can’t use digital tools. That was a common assumption a few years ago, but the reality today is different.
 
Technology has evolved, becoming increasingly user-friendly and intuitive. In addition, the widespread use of smartphones, tablets, and the internet has significantly increased the number of people who use digital devices every day, whatever their age.
 
 K•tips reflects this evolution and is designed to be accessible to everyone.
 
 Here are a few reasons why it’s easy to use:

•  Intuitive interface: K•tips has a clear, easy-to-navigate interface with icons and text that are easy to understand
• Immediate functionality: the main features are quick to access and can be used in just a few clicks

Accessible to everyone, no one is excluded!

K•tips is designed to be accessible to all users, ensuring a smooth, usable experience regardless of individual abilities.
Basic accessibility:
 

• All K•tips applications provide a minimum level of accessibility, aligned with industry best practices
• Core features can be used with assistive technologies such as screen readers and magnification software

 Advanced accessibility

• At the customer’s request, or to meet specific accessibility standards (for example, those required for public bodies), K•tips can be configured to achieve even higher levels of accessibility
• This includes UI customisation, the implementation of advanced assistive technologies, and compliance with specific regulations (WCAG 2.1, Italy’s Stanca Law, etc.)

 K•tips is committed to making its platform accessible to everyone and works with customers to identify the solutions best suited to their specific needs.

 K•tips: a big step towards more inclusive and accessible tourism communications.

Guests can book an experience directly on the platform, provided that the organiser has the required permissions and licenses to sell those experiences.
Otherwise:

• It is possible to integrate an information request form. This form allows guests to express their interest in the experience and gives the organiser the opportunity to contact them to finalise the booking through another portal or via different methods.

 Benefits of the information request form:

• It helps collect information about guests’ interests and tailor the offer
• It allows you to keep in touch with guests interested in the experience, even if it can’t be booked directly on the platform
• It can be used to direct guests to other booking portals or alternative booking methods

Integrating an information request form is a simple, flexible solution that lets guests request bookings even when the organiser doesn’t have the necessary permissions for direct sales.

Forget about downloading apps! K•tips is designed to work directly in your mobile browser.
Just scan the QR code available at the venue or on printed materials to access all the content and information you need.
Why choose K•tips without an app?
 
Immediate: no waiting for downloads or installation. Access what you need right away
Easy: no hassle. Use your browser as usual, with no extra apps
Convenient: no storage wasted on your device. It’s accessible anywhere, anytime
Secure: protect your personal data. It doesn’t require access to sensitive information
 
 K•tips provides a smooth, intuitive user experience without the need for additional apps.