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Logo Cervia

Discovercervia.com  digitalisation and growth

A digital challenge that has delivered the new web portal for Cervia-Milano Marittima

www.discovercervia.com/en

The new web portal for the Fondazione Cervia 

In “Cervia In” is the new foundation with responsibility for tourist promotion, development, and management for Cervia and Milano Marittima.

 A major project borne out of the shared aims of Cervia local council and 6 other bodies, namely the Welcome Cervia consortium, Terme di Cervia Spa, the cooperative of Cervia beach clubs, the Atlantide Social Cooperative, Adriatic Golf Club Cervia, and Forlì Airport. Mirabilandia theme park and Cassa di Ravenna bank were other supporters.

Strength in unity

Cervia-Milano Marittima is a very important seaside resort on Italy’s Adriatic coast. This historic resort is popular with both Italian and international visitors.

Although the destination was already very well-established, it still lacked something: a recognisable digital identity, which is where Kumbe Human to Digital comes in.

Cervia in Numbers

9
km of beaches
12
UNESCO sites
28
blue flag beaches with high-quality facilities
60
km of cycle paths
110.000
trees, forests and pine groves
www.discovercervia.com/en

It all started here: Destination Brand

Any successful destination management project begins by carefully analysing values, to identify the unique and unusual characteristics of the tourist destination.

Before beginning to create discovercervia.com

 we needed a clearly defined image, meaning the project goals to be delivered, and began internal discussions with operators, communities, and stakeholders, and external talks with guests and tourists. This led to the new brand Discover Cervia.

Much more than a logo, it is an expression of a territory that wants to grow and express its identity as an all-round, elegant destination focussed on growth and a cutting-edge digital tourist offering.

www.discovercervia.com/en

An Elegant Vision

We created a new logo that fully represents Cervia, with its all-embracing identity.

A concept that is expressed graphically in simple, clean lines with a vintage twist, and a touch of irreverence in the ‘A’ that immediately brings to mind the waves on the ocean.

A logo which conveys both elegance and warmth, retaining the blue of the sea which is at the core of Cervia and Milano Marittima's tourist offering.

Cervia Tone

Tone of Voice

Cervia is elegant, exotic, passionate, and original.

It is this combination of properties that, translated into a distinctive style of writing, reveals the unique features of the destination.

Cervia’s content is written in the first person singular, immediately creating a close, warm bond with the reader, in just the same way that visitors are welcomed when they visit Cervia.
 

www.discovercervia.com/en

Discovercervia.com web portal

What should a web portal for a tourist destination be like? For Discover Cervia, we began with an analysis of the content and the creation of an architecture with the aim of showcasing the destination’s unique features.

One of the most common issues for DMOs is how to find a way to present a vast amount of important and complex content in a simple manner.

Less is more

The Kumbe team and our counterparts from Fondazione Cervia carefully designed the information architecture to make all this possible.

The brief, and the intention, was to create a digital project that could rejuvenate the image of Cervia-Milano Marittima, promoting a destination that is well organised for tourists with an elegant, relaxing, and yet energetic feel.

The many different faces of the resort are combined seamlessly in a web portal that narrates, informs, and invites users to find out more.

A design that matches the brand  

The design of this web portal was aligned with the newly created brand.

​​​​​​​The keywords are 'clean' and 'simple'. A clean portal that is given a sense of refinement thanks to the wavy line that is a feature of the Discover Cervia logo.

www.discovercervia.com/en

Clusters & Atmosphere

The discovercervia.com web portal has a simple yet well-balanced homepage where the main topics highlight the destination’s best features.

Tramonto

From dusk 'til dawn

An example of the way that initiatives, services, and activities on offer in Cervia-Milano Marittima are presented, highlighting the wealth of things on offer for people who appreciate the resort's nightlife. 

We speak to our users clearly and directly, making browsing easier for them.

Todo

What’s on in Cervia-Milano Marittima?

A simple question with a myriad of simple and intuitive answers. This section of the home page occupies an important space that is designed to make full use of the portal's structure, based on the user’s expectations and requirements.

One resort, four centres

We dedicated a section to each of the different towns that make up the destination.

Not simply a page filled with descriptions, but an eye-catching presentation that represents the diversity of the different towns, helping the user to choose the one that they want to visit.

Rating
Read more

Trekksoft, experiences on the ground

The Trekksoft integration allows the Fondazione Cervia In to manage and sell outdoor experiences and holiday packages.

Making a web portal high performance when it comes to promotions and marketing is crucial for every DMO.

Read more

Integration with the Emilia Romagna region’s website

A dedicated section listing events from the Emilia Romagna region’s tourism website. Discover Cervia has full control and can decide which events to display, to ensure that users are given high quality information.

www.discovercervia.com/en

Discovercervia.com is also B2B

 To help with holiday planning in Cervia-Milano Marittima for tour operators, associations and groups, we have created a special section.

The aim is to provide dedicated information for groups who choose Cervia for sport, activities, team building, and conferences.

Personalised Landing Pages

That is not all, the Fondazione Cervia In also wanted to be able to offer specific content to suit requirements.

We made this possible by creating personalised landing pages that facilitate communications and promoting the most relevant clusters.

Examples including the landing pages created for cruise ship passengers, wellness holidays, and golf holidays.

You can see what we got up to in less than 2 minutes

www.discovercervia.com/en

Meta & Google Advertising 

 To be successful, an exhaustive digital project needs social media marketing and social media advertising. These days, simple social media communications are not enough to promote a destination and make it go viral; advertising is crucial.

To strengthen the destination’s communications and promotion, we devised a social media advertising strategy that is aimed at spreading awareness of the DMO’s brand and incentivising purchases of experiences and activities.

To complete the digital communications strategy, we are managing the social media channels where the language used is based on the tone of voice devised for the website, ensuring that communications are aligned, making the DMO more recognisable.

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A shared web portal. For Dolomiti Bellunesi, we have created a digital presence that is representative of the whole region, giving a common identity for the member consortia.

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A portal that fully expresses the brand identity of the region by bringing together technology, usability and performance.

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Turning a web portal into a digital hub

Fassa.com is a high performance and technologically advanced digital ecosystem which is easy to use for both users and operators.

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Ragusa Welcome

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Ragusa Welcome, a new welcome to the vibrant Sicilian city with a clear and distinctive

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VisitPaganella

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VisitPaganella: A new digital project for an evolving destination

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